Aligning Talent Acquisition for a Regional Healthcare Approach

download case study

right arrow

Texas’ largest non-profit healthcare system aimed to align its Talent Acquisition (TA) structure with a regional business model. The SVP of Talent & Diversity initiated a collaborative project to evaluate existing processes, explore design options, and create a comprehensive strategy. The goal was to enhance the efficiency and impact of talent acquisition across the organization, ensuring the new model fit the regionalized structure.

ISSUE:

  • The client needed a Talent Acquisition (TA) redesign to fit its regional business model.
  • The current organization and processes were aligned by discipline and site, however, the lack of alignment by region created inefficiencies in partnering with leadership and other talent functions.
  • Leadership required a structured plan to address change impacts, secure stakeholder buy-in, and create a scalable model that would meet evolving business needs across the regional structure.

    • ACTION:

  • Assessed the current state and developed a future-state model with clear role profiles.
  • Created a detailed change management plan, including new role postings, training, and tool enablement.
  • Designed scenarios and personas to illustrate role transitions and support seamless integration.

    • RESULT:

  • Provided a regionalized TA operating model with clear role definitions for the SVP of Talent & Diversity.
  • New roles were posted, filled, and supported by training, ensuring readiness for implementation.
  • Achieved stronger alignment of TA functions with the regional business model, enhancing efficiency and clarity, and driving a successful transition to the new design.

    • Have questions?
    Call People Results at 313.965.0350 or contact us online for more information.