Employee & Labor Relations Consultants

Labor relations consultants help employers build productive, trusting relationships with their workforce. The work includes listening to employees, preparing leaders to communicate clearly, supporting collective bargaining, and guiding people through major change such as mergers, acquisitions, and new pay or benefits structures. At People Results, labor consulting and employee relations consulting sit with the same team, because how leaders handle a policy change or a contract negotiation shapes employee trust for years.

An employee relations consultant helps an organization understand what employees experience and respond well. Typical work includes engagement and pulse surveys, focus groups, employee relations analytics, leadership training, policy and change communications, and coaching for HR and frontline leaders.

Employee relations consulting focuses on the day-to-day relationship between an organization and its people, including communication, policies, engagement, and how concerns get resolved. Labor relations consulting looks at the broader employer and workforce relationship, including collective bargaining and partnerships with unions where employees are represented. Strong employee relations is the foundation for both.

A full-service employee relations consulting firm combines research, training, communications, and change support. Our employee relations solutions include custom engagement and pulse surveys, listening tools and dashboards, employee relations analytics through our HR Acuity partnership, leadership development, and change and benefits communications. Programs scale from 50 employees to more than 500,000.

Yes. A labor consultant or labor management consultant from our team works alongside in-house HR and employee relations teams, adding specialized depth in survey design, people analytics, change management, communications, and training design. We also help executives build and develop their own internal labor relations teams over time.

Labor strategy consulting helps leaders plan how the organization will manage its workforce relationships over the long term. It connects employee listening data, leader capability, consistent policies, and, for represented workforces, bargaining priorities into one plan that leadership can act on and measure.

Labor relations communications services help employers explain changes to employees clearly and consistently. That can include negotiations updates, benefits and policy changes, and merger communications delivered through leader talking points, websites, text messaging, and video. For a 16-hospital system aligning union and nonunion employees after several mergers, a project website drew 2.8 million page views and 3,700 employee questions.

They show leaders what employees actually experience, by location and by group, so action plans target real issues instead of assumptions. For a meatpacking company facing 50% turnover, our team ran 160 focus groups with 1,300 employees, then built leadership training and new communication channels around what employees said.

Yes. Our labor consultants and change specialists support integration planning, leader readiness, and employee communications so acquired teams know what to expect, including in organizations with unionized workforces. Past work includes an integration playbook for a Fortune 100 chemical company and talent retention through a healthcare carve-out, and our listening programs run in 37 languages across more than 70 countries.

Yes. We support mid-sized and large employers with partially or fully unionized workforces through negotiations planning, contract communications, leader training, and efforts to build more collaborative relationships among leaders, employees, and their representatives.

Yes. Our labor relations training ranges from in-person leadership sessions and coaching to LaborWise Leadership, an on-demand program for large, distributed teams. Every program is tailored to the client and focuses on listening, consistent communication, and fair application of policies.

Our team tracks National Labor Relations Board decisions, regulatory changes, and proposed legislation, and we publish industry labor reports and alerts for healthcare, manufacturing, retail, and transportation and logistics. We then help leaders update training, policies, and communications so daily practice keeps pace. Your labor and employment counsel remains the source of legal advice.

Yes. We partner with health systems, academic medical centers, hospitals, and physician groups, and many of our consultants previously held senior healthcare positions. For one health system with 10 hospitals and 33,000 employees, 95% of leaders said our scenario-based training improved their ability to manage and resolve workplace conflicts.

Yes. People Results was founded in Michigan during the prime of the Big Three automakers, and our consultants bring on-site plant experience along with leadership program design. Manufacturing engagements often focus on retention, frontline leader training, and keeping employees engaged through acquisitions and operational change.

We also support retail, transportation and logistics, hospitality and gaming, education, energy and utilities, pharmaceuticals, and technology employers. Retail work includes leader training across more than 1,500 store locations, and transportation work spans both National Labor Relations Act and Railway Labor Act environments. Explore the industries we serve for more detail.